Customer Service Representative
- Atlanta
About TME
The job title does not determine the gender of the person who can hold it.
TME US, LLC is part of the TME GROUP. It is a leading distributor of electronic components supporting customers globally. We are one of the fastest growing distributors in Europe serving broad selection of in-stock electronic, electromechanical, industrial automation components as well as workplace equipment. Our offer includes over million products of more than 1400 leading manufacturers.
We are looking for a customer-focused Customer Service Representative to help us deliver excellent service, process orders and quotations, and support growing sales in the US electronics market.
Customer Service Representative
Apply now
Our Requirements:
What We Are Looking For:
- education: High School Diploma or equivalent required; Associate’s or Bachelor’s degree a plus;
- experience: 2–3 years of experience in an office, customer service, or administrative role preferred;
- native English;
- computer literacy ability to carry out phone conversations;
- customer orientation strong ability to provide the highest level of customer service;
- good organizational skills;
- ability to build relations with customers;
- good interpersonal and communication skills.
Your responsibilities:
What you’ll do:
- sell TME company’s products;
- customer service;
- new customer acquisition and customer retention;
- process, update or change customer purchase orders;
- handle, organize and process customer quote requests;
- respond to Customer inquiries within a call center environment in accurate manner (e.g. email, phone, webchat);
- preparing an individual offers for the clients;
- evaluate customers needs and build / maintain productive long lasting relationships;
- collaborate with internal departments to resolve all customers’ issues;
- meet personal and team sales targets;
- issuing sales documents in line with orders;
- report and provide feedback to the company’s management;
- maintain and expand client database within the assigned territory;
- attend meetings, sales events and trainings to keep abreast of the latest developments.
Join TME – a place that inspires and stimulates creativity
Apply nowBy working with us, you will receive:
Training and language courses
Private medical care
Sports cards
Meal subsidies
Relief and loan fund
Vacation allowance and Christmas bonus.
International work environment
Company retreat
Bicycle parking
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Frequently asked
questions
Our recruitment process is tailored to the specific role and department, but it usually follows these steps:
- Application review,
- Initial phone screen,
- Interview,
- In some cases, a recruitment task,
- Final decision and feedback.
At every stage, we focus on clear communication and a partnership-based approach. No matter the outcome, you’ll always hear back from us.
Sure! Feel free to apply for multiple positions if your skills and interests align with more than one area.
Remote or hybrid work options depend on the specific role and the nature of the department. You’ll find details regarding the work model for a particular position right in the job posting.
Shift work mainly applies to our warehouse, technical, and IT departments. The standard working day is 8 hours, though it can be extended to 12 hours in the schedule. On average, working time doesn’t exceed 40 hours per week over a 5-day work week within the adopted settlement period.
This is possible only in certain cases, depending on the nature of the role and the team’s current needs. However, in most cases, we hire for full-time positions.
Depending on the role, we offer various types of cooperation, including standard employment contracts, civil law contracts, as well as B2B. We always communicate the specifics clearly during the recruitment process.
