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Sales Assistant (USA Office)

Atlanta
Sales Assistant (USA Office)

We are one of the world leaders in the distribution of electronic components and one of the oldest e-commerce companies in Poland. #TMEteam has over 1,500 people employed at our headquarters in Łódź, Gdynia and Kraków and 11 subsidiaries in Europe, China and the USA. In our daily work, we focus on good communication and team atmosphere, development and training of our employees, as well as in new technologies for which our most modern logistics centers in Europe are famous.

Join the Transfer Multisort Elektronik team!

The tasks we want to entrust you with:

  • sell TME company's products;
  • customer service;
  • new customer acquisition and customer retention;
  • process, update or change customer purchase orders;
  • handle, organize and process customer quote requests;
  • respond to Customer inquiries within a call center environment in accurate manner (e.g. email, phone, webchat);
  • preparing an individual offers for the clients;
  • evaluate customers needs and build / maintain productive long lasting relationships;
  • collaborate with internal departments to resolve all customers' issues;
  • meet personal and team sales targets;
  • issuing sales documents in line with orders;
  • report and provide feedback to the company's management;
  • maintain and expand client database within the assigned territory;
  • attend meetings, sales events and trainings to keep abreast of the latest developments.

What do we expect?

  • MSC/BSC or secondary education (preferred technical education, profile: electronics, electrotechnics, automatics or related);
  • native English;
  • knowledge of the issues related with electronics, electrical engineering or automation will be an advantage;
  • computer literacy ability to carry out phone conversations;
  • customer orientation strong ability to provide the highest level of customer service;
  • good organisational skills;
  • ability to build relations with customers;
  • good interpersonal and communication skills.
Send your CV

Senior Sales Assistant (USA Office)

Atlanta
Senior Sales Assistant (USA Office)

We are one of the world leaders in the distribution of electronic components and one of the oldest e-commerce companies in Poland. #TMEteam has over 1,500 people employed at our headquarters in Łódź, Gdynia and Kraków and 11 subsidiaries in Europe, China and the USA. In our daily work, we focus on good communication and team atmosphere, development and training of our employees, as well as in new technologies for which our most modern logistics centers in Europe are famous.

Join the Transfer Multisort Elektronik team!

The tasks we want to entrust you with:

• sell TME company's products​ and customer service;
• new customer acquisition and customer retention;
• process, update or change customer purchase orders;
• handle, organize and process customer quote requests;
• respond to Customer inquiries within a call center environment in accurate manner (e.g. email, phone, webchat);
• preparing an individual offers for the clients;
• evaluate customers needs and build / maintain productive long lasting relationships;
• collaborate with internal departments to resolve all customers' issues;
• meet personal and team sales targets;
• issuing sales documents in line with orders;
• report and provide feedback to the company's management;
• maintain and expand client database within the assigned territory;
• attend meetings, sales events and trainings to keep abreast of the latest developments;
• assisting Sales Assistants in identifying potential customers;
• preparing and presenting sales presentations and reports;
• researching and analyzing competitor product offerings and services;
• determining customer preferences by analyzing consumer behavior;
• developing innovative sales strategies;
• addressing customer complaints in a timely and professional manner;
• expanding industry knowledge by attending workshops and training sessions;
• presenting, promoting, and selling company products/services ethically;
• developing and maintaining positive and long term customer relationships;
• achieving sales targets within the set deadlines;
• scheduling and conducting product demonstrations and webinars;
• conducting market research to identify the latest industry trends;
• participation in industry fairs.

What do we expect?

•​MSC/BSC or secondary education (preferred technical education, profile: electronics, electrotechnics, automatics or related);
• native English;
• knowledge of the issues related with electronics, electrical engineering or automation will be an advantage;
• computer literacy ability to carry out phone conversations;
• customer orientation strong ability to provide the highest level of customer service;
• good organisational skills;
• ability to build relations with customers;
• good interpersonal and communication skills;
• 3+ years of experience in Sales;
• excellent track record in achieving sales targets/goals in a specified time period;
• knowledge of sales industry trends and practices;
• excellent communication and persuasion skills;
• proficiency in Microsoft Office Tools;
• good organizational skills;
• problem-solving ability;
• ability to maintain calm composure in stressful situations;
• ability to work independently and in a competitive environment;
• ability to maintain the confidentiality of sensitive information;
• strong presentation skills;
• ability to offer excellent customer service and satisfaction.

These additional qualifications would be a bonus:

  • knowladge of SAP system;
  • knowladge of language – Spanish or Portuguese or French.
Send your CV

Customer Support Representative (USA Office)

Atlanta
Customer Support Representative (USA Office)

We are one of the world leaders in the distribution of electronic components and one of the oldest e-commerce companies in Poland. #TMEteam has over 1,500 people employed at our headquarters in Łódź, Gdynia and Kraków and 11 subsidiaries in Europe, China and the USA. In our daily work, we focus on good communication and team atmosphere, development and training of our employees, as well as in new technologies for which our most modern logistics centers in Europe are famous.

Join the Transfer Multisort Elektronik team!

The tasks we want to entrust you with:

  • conducting sales activity of TME products on US market;
  • processing customers transactions such as orders, quotes and claims;
  • providing the highest level of customer service (including phone calls);
  • attracting new customers and developing cooperation with existing ones;
  • comprehensive customer service;
  • maintaining and building long-term relationships with customers;
  • generating new and repeatable business through customer service
    initiatives;
  • providing business information;
  • analysing needs and requirements of the market;
  • organising office matters;
  • participate in fairs, events and conferences promoting the company;
  • active searching for clients and visiting customers.

What do we expect?

  • minimum one year of experience in a similar position;
  • familiarity with different sales technique;
  • high communication, negotiation and interpersonal skills;
  • strong ability to provide the highest level customer service;
  • skill in establish and build long-term relationships with clients;
  • customer orientation;
  • proficiency in using computer and MS Office software;
  • motivation to achieve the goals;
  • good organization of work;
  • driving license.

These additional qualifications would be a bonus:

  • spanish language knowledge;
  • knowledge of ERP systems (SAP);
  • technical knowledge.
Send your CV
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