Key Account Manager

Atlanta

We are one of the world leaders in the distribution of electronic components and one of the oldest e-commerce companies in Poland. #TMEteam has over 1,500 people employed at our headquarters in Łódź, Gdynia and Kraków and 11 subsidiaries in Europe, China and the USA. In our daily work, we focus on good communication and team atmosphere, development and training of our employees, as well as in new technologies for which our most modern logistics centers in Europe are famous.

Join the Transfer Multisort Elektronik team!

The tasks we want to entrust you with:

processing and recording accurate and detailed customer data;
managing and maintaining customer accounts;
gathering customer requests and requirements;
analyzing and auditing customer documents;
a knowledging customer queries and complaints and resolving the same;
preparing and presenting data analysis reports;
implementing and monitoring solution strategies;
building and maintaining long-term customer relations;
assisting in generating potential leads;
coordinating with internal and external team members;
ensuring that all customers receive the products and services on time;

What do we expect?

bachelor’s degree in Technical field, Sales or Marketing;
proven work experience in the Sales industry as a Key Account Specialist/Manager or a similar role;
main customers management experience;
complete knowledge of the trends and developments in the Sales industry;
technical knowladge - electronics, electrotechnics, automatics or related;
excellent communication, presentation and negotiation skills;
good time management and organizational skills;
strong analytical and problem-solving skills;
ability to work independently and collaboratively;
highly motivated and detail-oriented individual;
ability to conduct in-depth research;
willingness to work in a competitive environment;
ability to provide excellent customer service.

Send your CV

Sales Representative NL / BE

Eindhoven

Transfer Multisort Elektronik has been established in 1990 and presently is one of the fastest
growing global distributors of electronic, electromechanical, industrial automatic components
as well as workplace equipment. The company employs over 1.500 employees in its headquarters
in Poland and subsidiaries in other countries. TME supplies several dozen thousands of
companies in 150 countries and sends 5.000 packages a day. Among offered 1.000.000 products
you will find goods of the majority of significant electronic components producers

The tasks we want to entrust you with:

You will work from your home base as well as from the Eindhoven office. Where
you will be working in and with a small enthusiastic team of inside sales and colleague sales representatives.
For this function you will be mainly on the road. Every week the sales team meets on site in Eindhoven office. Being our colleague, you get many opportunities to develop yourself (training, courses) as well as getting experience in international business and sales.

Responsibilities:

Maintaining long term and improving customer
relationships through regular customer visits.
With highest level of customer satisfaction.
Visiting customers – You mainly see customers and
prospects physically. Follow-up takes place
at the office or via homework. The ratio customer
visits/office is 70/30.
Developing existing accounts and finding new
opportunities.
Managing and expanding product and market
knowledge.
Attending trade fairs. - Participate in fairs, events and
conferences promoting the company.
Preparing offers and cooperating with sales specialists.
Providing excellent follow-up after making price
quotes for your prospects and customers.
Providing great customer service (placing orders,
checking availability of products and delivery time,
handling of complaints, etc.) .
Contribute to the company's commercial
and marketing strategy.
Searching for information about the local market,
fairs and different business opportunities for TME.
Identifying customer's needs and translating these
into the sales and marketing strategy.
Providing reports on the daily activities.
Collaborating with sales inside and account managers.

What do we expect?

You have a can-do mentality that will help us take
the company to the next level.
You take initiative
and have a nose for spotting opportunities yourself.
You are enthusiastic, communicative and
determined.
You convey things to people with
confidence and in a smooth but honestly manner.
You have strong communication (Dutch, English
as well as French) and interpersonal skills able to
work closely with other departments.
Independent and proactive thinking/working
comes naturally to you. But you are also a jovial
team player.
Targets are a motivator for you.
You have experience in sales 2 years or more.

Send your CV

Senior Sales Assistant (USA Office)

Atlanta

Join the Transfer Multisort Elektronik team!

The tasks we want to entrust you with:

• sell TME company's products and customer service;
• new customer acquisition and customer retention;
• process, update or change customer purchase orders;
• handle, organize and process customer quote requests;
• respond to Customer inquiries within a call center environment in accurate manner (e.g. email, phone, webchat);
• preparing an individual offers for the clients;
• evaluate customers needs and build / maintain productive long lasting relationships;
• collaborate with internal departments to resolve all customers' issues;
• meet personal and team sales targets;
• issuing sales documents in line with orders;
• report and provide feedback to the company's management;
• maintain and expand client database within the assigned territory;
• attend meetings, sales events and trainings to keep abreast of the latest developments;
• assisting Sales Assistants in identifying potential customers;
• preparing and presenting sales presentations and reports;
• researching and analyzing competitor product offerings and services;
• determining customer preferences by analyzing consumer behavior;
• developing innovative sales strategies;
• addressing customer complaints in a timely and professional manner;
• expanding industry knowledge by attending workshops and training sessions;
• presenting, promoting, and selling company products/services ethically;
• developing and maintaining positive and long term customer relationships;
• achieving sales targets within the set deadlines;
• scheduling and conducting product demonstrations and webinars;
• conducting market research to identify the latest industry trends;
• participation in industry fairs.

What do we expect?

•MSC/BSC or secondary education (preferred technical education, profile: electronics, electrotechnics, automatics or related);
• native English;
• knowledge of the issues related with electronics, electrical engineering or automation will be an advantage;
• computer literacy ability to carry out phone conversations;
• customer orientation strong ability to provide the highest level of customer service;
• good organisational skills;
• ability to build relations with customers;
• good interpersonal and communication skills;
• 3+ years of experience in Sales;
• excellent track record in achieving sales targets/goals in a specified time period;
• knowledge of sales industry trends and practices;
• excellent communication and persuasion skills;
• proficiency in Microsoft Office Tools;
• good organizational skills;
• problem-solving ability;
• ability to maintain calm composure in stressful situations;
• ability to work independently and in a competitive environment;
• ability to maintain the confidentiality of sensitive information;
• strong presentation skills;
• ability to offer excellent customer service and satisfaction.

These additional qualifications would be a bonus:

knowladge of SAP system;
knowladge of language – Spanish or Portuguese or French.

Send your CV