Key Account Manager

TME US, LLC is part of the TME GROUP. It is a leading distributor of electronic components supporting customers globally. We are one of the fastest growing distributors in Europe serving broad selection of in-stock electronic, electromechanical, industrial automation components as well as workplace equipment. Our offer includes over million products of more than 1400 leading manufacturers. We are one of the world leaders in the distribution of electronic components and one of the oldest e-commerce companies in Poland. #TMEteam has over 1,500 people employed at our headquarters and 12 subsidiaries in Europe, China, USA and India. In our daily work, we focus on good communication and team atmosphere, development and training of our employees, as well as in new technologies for which our most modern logistics centers in Europe are famous.
The tasks we want to entrust you with:
Job description:
- processing and recording accurate and detailed customer data;
- managing and maintaining customer accounts;
- gathering customer requests and requirements;
- analyzing and auditing customer documents;
- a knowledging customer queries and complaints and resolving the same;
- preparing and presenting data analysis reports;
- implementing and monitoring solution strategies;
- building and maintaining long-term customer relations;
- assisting in generating potential leads;
- coordinating with internal and external team members;
- ensuring that all customers receive the products and services on time.
What do we expect?
Requirements:
- bachelor’s degree in Technical field, Sales or Marketing;
- proven work experience in the Sales industry as a Key Account Specialist/Manager or a similar role;
- main customers management experience;
- complete knowledge of the trends and developments in the Sales industry;
- technical knowladge - electronics, electrotechnics, automatics or related;
- excellent communication, presentation and negotiation skills;
- good time management and organizational skills;
- strong analytical and problem-solving skills;
- ability to work independently and collaboratively;
- highly motivated and detail-oriented individual;
- ability to conduct in-depth research;
- willingness to work in a competitive environment;
- ability to provide excellent customer service.