Customer Support Representative (USA Office)

Atlanta

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We are one of the world leaders in the distribution of electronic components and one of the oldest e-commerce companies in Poland. #TMEteam has over 1,500 people employed at our headquarters in Łódź, Gdynia and Kraków and 11 subsidiaries in Europe, China and the USA. In our daily work, we focus on good communication and team atmosphere, development and training of our employees, as well as in new technologies for which our most modern logistics centers in Europe are famous.

Join the Transfer Multisort Elektronik team!

The tasks we want to entrust you with:

conducting sales activity of TME products on US market;
processing customers transactions such as orders, quotes and claims;
providing the highest level of customer service (including phone calls);
attracting new customers and developing cooperation with existing ones;
comprehensive customer service;
maintaining and building long-term relationships with customers;
generating new and repeatable business through customer service
initiatives;
providing business information;
analysing needs and requirements of the market;
organising office matters;
participate in fairs, events and conferences promoting the company;
active searching for clients and visiting customers.

What do we expect?

minimum one year of experience in a similar position;
familiarity with different sales technique;
high communication, negotiation and interpersonal skills;
strong ability to provide the highest level customer service;
skill in establish and build long-term relationships with clients;
customer orientation;
proficiency in using computer and MS Office software;
motivation to achieve the goals;
good organization of work;
driving license.

These additional qualifications would be a bonus:

spanish language knowledge;
knowledge of ERP systems (SAP);
technical knowledge.

Send your CV