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Customer Support Representative (USA Office)

Atlanta
Customer Support Representative (USA Office)

We are one of the world leaders in the distribution of electronic components and one of the oldest e-commerce companies in Poland. #TMEteam has over 1,500 people employed at our headquarters in Łódź, Gdynia and Kraków and 11 subsidiaries in Europe, China and the USA. In our daily work, we focus on good communication and team atmosphere, development and training of our employees, as well as in new technologies for which our most modern logistics centers in Europe are famous.

Join the Transfer Multisort Elektronik team!

The tasks we want to entrust you with:

  • conducting sales activity of TME products on US market;
  • processing customers transactions such as orders, quotes and claims;
  • providing the highest level of customer service (including phone calls);
  • attracting new customers and developing cooperation with existing ones;
  • comprehensive customer service;
  • maintaining and building long-term relationships with customers;
  • generating new and repeatable business through customer service
    initiatives;
  • providing business information;
  • analysing needs and requirements of the market;
  • organising office matters;
  • participate in fairs, events and conferences promoting the company;
  • active searching for clients and visiting customers.

What do we expect?

  • minimum one year of experience in a similar position;
  • familiarity with different sales technique;
  • high communication, negotiation and interpersonal skills;
  • strong ability to provide the highest level customer service;
  • skill in establish and build long-term relationships with clients;
  • customer orientation;
  • proficiency in using computer and MS Office software;
  • motivation to achieve the goals;
  • good organization of work;
  • driving license.

These additional qualifications would be a bonus:

  • spanish language knowledge;
  • knowledge of ERP systems (SAP);
  • technical knowledge.
Send your CV

Sales Assistant (USA Office)

Atlanta
Sales Assistant (USA Office)

We are one of the world leaders in the distribution of electronic components and one of the oldest e-commerce companies in Poland. #TMEteam has over 1,500 people employed at our headquarters in Łódź, Gdynia and Kraków and 11 subsidiaries in Europe, China and the USA. In our daily work, we focus on good communication and team atmosphere, development and training of our employees, as well as in new technologies for which our most modern logistics centers in Europe are famous.

Join the Transfer Multisort Elektronik team!

The tasks we want to entrust you with:

  • sell TME company's products;
  • customer service;
  • new customer acquisition and customer retention;
  • process, update or change customer purchase orders;
  • handle, organize and process customer quote requests;
  • respond to Customer inquiries within a call center environment in accurate manner (e.g. email, phone, webchat);
  • preparing an individual offers for the clients;
  • evaluate customers needs and build / maintain productive long lasting relationships;
  • collaborate with internal departments to resolve all customers' issues;
  • meet personal and team sales targets;
  • issuing sales documents in line with orders;
  • report and provide feedback to the company's management;
  • maintain and expand client database within the assigned territory;
  • attend meetings, sales events and trainings to keep abreast of the latest developments.

What do we expect?

  • MSC/BSC or secondary education (preferred technical education, profile: electronics, electrotechnics, automatics or related);
  • native English;
  • knowledge of the issues related with electronics, electrical engineering or automation will be an advantage;
  • computer literacy ability to carry out phone conversations;
  • customer orientation strong ability to provide the highest level of customer service;
  • good organisational skills;
  • ability to build relations with customers;
  • good interpersonal and communication skills.
Send your CV

You didn't like any of the offers?

Łódź
You didn't like any of the offers?

Tailor-made job offers ✂ !

Are you interested in our company, you want to join #TMEcrew, but you haven't found anything for yourself among the published offers?

Don’t worry!

Trust us and send your CV. Our recruiters will contact you when there is an offer tailored to your needs, competences and skills!

It is also possible that, based on your previous professional experience, we will match one or more currently open recruitments at TME, and then we will contact you.

Don't hesitate! Send us your CV and join #TMEcrew!

The tasks we want to entrust you with:

Are you an expert in your industry? Or maybe you are just entering the professional world and looking for your first experiences? We want the challenges we face every day at work to bring our team a lot of satisfaction and support its continuous development. And these are the tasks we want to entrust to you, tailoring them to you based on the information that we can find in your CV.

What do we expect?

That, like each of the over 1,500 people who make up the # TMEcrew, you will bring something amazing and unique to the organization - you. If you are development-oriented, you like people and technologies, you are open to non-standard ideas and their implementation, and you are looking for something more than just employment at work - you are the missing element of our team. Join us!

Send your CV
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